Frequently Asked Questions (FAQ)
General Questions
What does Bearded Vinyl do?
We create custom designs and products — everything from shirts and signs to drinkware, stickers, hats, and more. If it can be printed, engraved, or wrapped, we probably do it.
Where are you located?
We’re based in Lewiston, Michigan, right in the heart of northern Michigan.
Do you have a storefront I can visit?
Yep! Stop by the shop to check out products, talk design ideas, or pick up your order. We’re always happy to see friendly faces.
What types of products do you make?
We make custom apparel, banners, yard signs, outdoor business signs, vehicle wraps, patches, drinkware, and all kinds of personalized gifts. Basically — if you can imagine it, we can make it.
Do you handle large or bulk orders?
Absolutely. We work with schools, teams, events, and businesses of all sizes. Whether you need one item or hundreds, we’ve got you covered.
Can I see examples of your previous work?
Sure! You can browse our Facebook page or the gallery on our website to see some of our favorite projects.
Do you offer design services if I don’t have artwork ready?
Yes, we do! Our design team can help create a custom logo or layout that fits your vision perfectly.
What file types do you accept for artwork or logos?
We prefer vector files like AI, EPS, or SVG. But if you only have a PNG, JPG, or PDF, send it over — we can usually make it work.
Custom Orders
How do I place a custom order?
Just reach out through our contact form, give us a call, or message us on Facebook.. We’ll go over your idea, give you a quote, and get things rolling.
Is there a minimum order quantity?
Not usually. Some products (like screen-printed shirts) have minimums, but most of our custom work can be done one at a time.
Can you match specific colors or brand styles?
Yes — we can match Pantone colors, brand colors, or existing designs to keep everything consistent.
Do you offer proofs before printing or engraving?
Always. You’ll get a digital proof to approve before we make anything. That way, there are no surprises.
How long does it take to complete a custom order?
Turnaround time depends on what you’re ordering, but most jobs are ready within 1–2 weeks. We’ll give you an estimate before we start.
Can you use my logo or artwork on shirts, drinkware, signs, or stickers?
Definitely! Just send us your file and we’ll take care of the rest.
What if I need something that isn’t listed on your website?
Ask us anyway — we take on all kinds of special projects. If it’s possible to make, we’ll find a way.
Do you offer discounts for schools, non-profits, or bulk orders?
Yes, we do. We love supporting local groups and giving back to the community. Just let us know what you’re working on.
Shipping & Delivery
Do you ship orders or is pickup available?
Both! You can pick up your order at the shop or have it shipped right to your door.
How long does shipping usually take?
Most shipments arrive within 3–5 business days once they leave the shop.
Do you offer local delivery?
In some cases, yes — especially for large or local orders. Just ask when placing your order.
How will I know when my order is ready?
We’ll email or message you as soon as your order is complete and ready for pickup or shipping.
Can I track my shipment?
Yes — we’ll send you tracking information once your order ships.
What if my order arrives damaged or incorrect?
Reach out right away and we’ll make it right. We stand behind our work 100%.
Do you ship outside of Michigan?
Yes! We ship anywhere in the U.S.
What are your shipping costs?
Shipping costs depend on the size and weight of your order, but we always do our best to keep it affordable.
Contact & Support
How can I get in touch with you?
You can call, email, message us on Facebook, or use the contact form on our website — whatever’s easiest for you.
What are your business hours?
We’re usually in the shop Monday through Friday, but our hours can vary depending on projects. If you’re making a special trip, it’s a good idea to message us first.
Do you respond to messages after hours or on weekends?
We try to! We check messages pretty often, even after hours, but if you reach out late, you’ll hear from us the next business day.
Can I get a quote online or should I call?
Either works! You can fill out the quote form on our website or give us a call to talk through the details.
What’s the best way to send you artwork or design ideas?
Email works best for files, but you can also attach them through our website contact form or send them via Facebook Messenger.
Do you have social media pages I can follow?
Yes! You can find us on Facebook. to see our latest work, updates, and special projects.
